“We are delighted!” Claire and Michael, North Cornwall cliff-top property
Claire and Michael had owned their cliff-top holiday home for several years, letting it themselves through Owner’s Direct. As a busy professional couple, they where looking for a locally-based agency who would make life easier for them, and achieve better results. Claire says “We have recently joined Forever Cornwall as cottage owners and have found them to be extremely helpful with everything to do with setting up our holiday rental: from suggestions for special touches to contacts with local workmen.” After one month of marketing we had exceeded the gross booking revenue for the previous year. Claire continues, “We chose Forever Cornwall as we were very impressed with their website and liked the idea of a small, local enterprise. So far we are delighted with their service!”.
“Simply fabulous” Calvin and Erica, Gwithian beach chalet
It is, of course, the long term that matters most. Calvin and Erica live in Cheshire. They visit their holiday home in Cornwall regularly as they are keen surfers and time by the beach is a vital antidote to their busy professional lives. Forever Cornwall has been the agent for their beach house for five years and counting. Calvin says “Forever Cornwall are simply fabulous letting agents. They are responsive, knowledgeable, skilled, supportive and provide a peace of mind in regard to letting our property. That they also own and let property within Cornwall themselves demonstrated an empathy with us and gave us confidence in their ability to provide a great service. I’d highly recommend them to any interested clients.”
“Knock spots off any other agencies” Jane, North Cornwall cottage
Jane, the owner of a lovely harbourside cottage, lives in London. She cherishes her bolt-hole in Cornwall, but like so many owners has limited time. Jane was initially cautious about letting, but explains; “Nothing I would like more than to sing the praises of Forever Cornwall. They could not have been more helpful in directing me to make the retreat even better than it was when we used it purely as a family. Their ideas and knowledge of how to bring the best out of an interior suitable for people is superb. I had for some time been looking for someone whose ‘spirit’ you could see quite clearly from a website and who would encourage the sort of people we knew would appreciate our little quirky retreat. Their commitment to making it such a success is truly wonderful. I could not recommend Forever Cornwall more highly, they knock spots off other agencies.”
“Great to work with” Nikki, Gwithian property owner
Nikki emailed us excitedly having just bought on a two-bedroomed beach house in Cornwall. Amazingly, her and her husband had made an offer without seeing it, having previously researched the area carefully. We conducted an appraisal visit immediately and discussed ways of making improvements that would be really worthwhile, helping the couple to prioritise. As the weeks progressed we were able to help by recommending tradesmen too.” Nikki continues, “We are now about to start our 4th holiday season together, and I am as excited about it as I was the first. The whole Forever Cornwall team have a genuine affection for Gwithian and a wealth of local knowledge. They have been great to work with. Communication with the office is efficient, with any queries dealt with quickly. I liked the style of the Forever Cornwall website; bright, cheerful and friendly with lovely images. Clear no-nonsense language and no ‘legalese’. I am also a big believer in ethical business practice, so I am excited about their tie-ups with local and international charitable organisations. The occupancy rates which Forever Cornwall have achieved have outdone my expectations. In fact, I have to make sure that I book our weeks out well in advance (a year ahead), so we get some time here too!
“A resounding success” Jane and Dougie, Lizard coastal property
There are no guarantees when letting your holiday home, but it’s our job to give you a realistic evaluation. We try not to promise the world because it’s better to start your letting enterprise with a sense of realism. Jane and Dougie, a couple with extensive experience in property and tourism, but not self-catering lettings, decided to rent out their coastal property. They explain; “After discussions with several other letting companies we selected to go with Phil and Maria from Forever Cornwall. The services and advice they offered were very professional and they were highly motivated. Once the bookings started, they exceeded our expectations, and our first year was a resounding success. We would highly recommend Forever Cornwall to anyone thinking of letting their property”.
“Excellent at marketing” Karen, Helford cottages
Karen was one of our first clients, many years ago, and we continue to market her five lovely barn conversions and cottages. Karen says “Forever Cornwall have some great advantages over other, probably larger agencies, it’s the personal touches and close working relationship that really stand out. We like the way the team at Forever Cornwall know every property well; they take terrific care with photography and every aspect of showing each place at its best. And they are always available with advice when it comes to tricky questions of furnishing or equipping a new place.
We have experienced growing success every year in our occupancy rates and profits — Forever Cornwall is excellent at marketing, are able to offer realistic projections and very reliable with payments. I would always recommend Forever Cornwall to a property owner – except that actually I’d like them to remain a small organisation; that makes a big difference.”
“Booked most weeks in the year” Alison and Guy, beach house owner
Back in 2010 Alison and Guy had been letting their property independently for several years but felt that more could be achieved and needed to focus more on their own lives. It’s lovely to be able to work with owners year after year, tweaking details, sometimes making major changes to respond to changing needs, and building on success. “The process to sign on with Forever Cornwall was very easy and straightforward. We felt that the write up on our property was realistic and well written. We particularly like the fact that we can block out as many weeks as we want for ourselves. We feel that if we need advice on any issues, we can phone and everyone at Forever Cornwall will do their best to help us. We feel comfortable knowing all of the people we might talk to in the office, because FC is a small friendly company. As far as occupancy and income — we feel that Forever Cornwall do an amazing job and our chalet is booked most weeks in the year!”
“Less bureaucratic, more personal” Kare, Mount’s Bay property owner
“We love our holiday home and feel it’s truly unique. We wanted to find an agent with local knowledge and the same kind of passion for unique apartments that are loved by guests and owners alike. We also hoped that dealing with a slightly smaller agency like Forever Cornwall would be less bureaucratic, more personal and smoother in every way that with some bigger, national players. Based on our experience with Forever Cornwall during the first year, we can say we were right!
We have been very happy with Forever Cornwall’s very professional online marketing of our property both on their website as well as in their newsletters. The on-boarding process was smooth with important support and it has been a pleasure to work with Forever Cornwall. They are always friendly, helpful and very quick in responding to email, no matter whether the topic is booking the apartment for our own use, making changes to the welcome book etc. Our second season has started well and it seems we will exceed our estimation for annual income already during the second season.”