Meet the team

Forever Cornwall isn’t anything without our brilliant team, working hard to create unforgettable Cornish escapes. Each of us is a specialist in our field and can help you, whatever you need; whether it’s a query around a booking, or you’re interested in letting through us, or even a question around marketing — we've got you covered! Contact us here.

Abby Shead

General Manager & Commercial Manager

As well as overseeing the Forever Cornwall team on a day-to-day basis, Abby leads the commercial side of the business and works closely with owners on revenue and sales. She's also our new business manager, so if you're thinking of letting, or switching agencies, Abby is here to help bring you and your holiday home into the Forever Cornwall family.

Hannah Wilson-May

Guest Services Manager

When you book with Forever Cornwall you're in good hands. Hannah manages bookings and, together with Shannon, knows absolutely everything about our beautiful holiday homes. She's also the Office Manager, keeping everything in order for the business, for the team, and for our wonderful property owners!

Niki Macdonald

Marketing Manager

Niki leads on all marketing matters and coordinates our brilliant creative and technical team. That means choreographing photography, video, styling, illustration, design, web design and performance, copywriting, print and digital advertising, PR and social media.

Sean Quayle

Property Manager

Sean is here to ensure we maintain the highest quality across the lovely Forever Cornwall portfolio. Safety, comfort, housekeeping standards and sustainability all fall under Sean's watchful eye! He also leads our Fully Managed Service for property owners.

Polly Lyons

Bude & Widemouth Bay Property Manager

Polly looks after our Bude and Widemouth Bay portfolio and much like Sean, ensures we maintain the highest quality across our properties, taking into account safety, comfort, housekeeping standards and sustainability! She also leads our Fully Managed Service for property owners in this area.

Shannon Williams

Guest Information Manager

Booking a holiday with Forever Cornwall is a dream with Shannon on the team! She can advise on the most appropriate properties to book, share a local's knowledge of the best beaches and places to visit, and bring a personal and very helpful touch to service for guests and owners alike.

Amelia Heather

Sales and Marketing Assistant

With a deep passion for Cornwall and for travel, Amelia supports all aspects of the business across social media, campaigns, digital marketing, sales, revenue and channel management, property listings, and guest enquiries.

Phil Gendall

Founder and Managing Director

Phil is a co-founder, MD, and the strategic leader of the agency. He's also our letting consultant and is passionate about helping owners create exemplary and sustainable letting enterprises, and in connecting visitors to Cornwall in the most inspiring and sustainable ways we can.

Maria Gendall

Founder

Maria is a co-founder of Forever Cornwall and ran the business from a laptop on the kitchen table when we started. With a passion for quality, Maria continues to support, advise and trouble shoot.