Getting you ready to let
We can help you with all you need to get your home ready to welcome guests. We will meet you at your property and support you with anything from inventories and legal matters, to advising on what types of beds to buy and tapping into our little black book of skilled trades people.
Housekeeping
We have a choice of services for you; we can manage your property completely, which means we take care of everything from compliance and quality assurance to housekeeping and maintenance reporting. Or if you already have a housekeeper in mind that you’d like to work with that’s absolutely fine, we happily work with out-sourced housekeeping and linen companies. It’s all about what works best for you.
Professional photography
Making your property stand out starts with brilliant imagery. We work with the best photographers, videographers and stylists to craft this content, to show off your holiday home to the best advantage and bring in the bookings it deserves.
Marketing
Our professional marketing team looks after every aspect of promotion for you. Starting with carefully crafted copy on our high performance website and including social media, online advertising with Google and other partners, publication features, advertising and PR.
Luxury Collection
Our Luxury Collection is growing rapidly, reflecting increased demand for premium and exclusive property experiences in the domestic tourist environment. Of course luxury commands increased rental levels, and it also requires high levels of customer service which we deliver with ease.
Guest services
We talk to your guests and answer all their questions. We take your bookings online or over the phone. But it doesn’t stop there. Our friendly Customer Service team take pride in learning about you and your home to the smallest detail — you aren’t a number with us, but a valued partner.
Interiors and decor
If you should want it, or if we think it will be key to your home’s letting success, our interior design team can bring your property to life. Whether it’s simple mood-boarding, a full design makeover, procuring the right furniture, or even building works, we can help. Find out more here.
Smoothing out difficulties
Life doesn't always go to plan. So if there's an issue with your holiday let, from broken appliances to dealing with unhappy guests (vary rare!), we can resolve things quickly and take the strain from you. We ensure costs of damages to your property that occur during a guest’s stay are covered, so there’s no need for you to worry about falling out of pocket.
Holding money securely
We take the upmost care when managing and holding your money. You will receive income monthly, accompanied by a full report and accountant’s statement whenever you need them. Our commission is paid out at the same time that you receive your income, and so on the odd occasion that we have to offer a refund, it never becomes a problem.
Compliance
Before your property is ready to let to guests, it will need to be compliant in fire, safety and other matters. Navigating through these things can be tricky if you haven't done it before, and we can ease you through every step of the process.